Above All Customer Stories: Insulation, Roofing & Exterior Projects
A cold house, water running where it shouldn’t, or a roof that needs replacing; home improvements often begin with a concern and a few questions.
Hearing how other homeowners approached their projects can help you prepare for your own. These five stories are based on customer reviews shared about Above All, covering the work completed, the communication along the way, and what customers appreciated afterward.
Story 01 · Attic insulation
A cold attic becomes a warmer home
Jessie H. contacted Above All about an attic that, according to Jessie, had no insulation. As the weather turned colder, the household was feeling the chill.
Lars assessed the attic and provided a written quote with two options. Jessie chose a combination of spray foam and blown-in insulation.
Within about a month of receiving the quote, Jessie reported that the work and payment were complete and described the home as “now toasty warm.”
“All aspects of dealing with Above All were professional and simple.”
— Jessie H.
For your own project
Planning an attic insulation upgrade? Ask which insulation options suit your attic and why they’re being recommended.
Story 02 · Siding & insulation
New siding and a closer look underneath
Raf and Jocelyn’s exterior renovation included new siding, foam insulation, and repairs beneath the existing siding.
Water damage was found behind the old siding. Before proceeding with removal and replacement, the installation team made sure the customers could see the affected areas themselves.
The customers appreciated that explanation and reported that the project went according to plan and stayed within budget. Their review closed with an enthusiastic “Thanks for our new house!”
The visible finish was only part of this story. Being shown the hidden damage helped these homeowners understand the repairs being completed before everything was covered again.
For your own project
Considering siding replacement? Ask how hidden damage will be documented and how any additional work and costs will be explained before proceeding.
Story 03 · Exterior repairs
Investigating an apparent eavestrough problem
Brenna B. initially suspected that an eavestrough slope issue was causing trouble. She described water running over the siding and into the foundation, along with deteriorated fascia boards.
Above All investigated the water path and installed flashing and drip edge. Brenna credited the repairs with protecting the house from water flowing back toward it and expressed appreciation for the crew’s investigation.
This customer’s account shows how the initial concern and the eventual repair can differ. The starting point was a suspected gutter issue; the work involved investigating the surrounding exterior details.
For your own project
Looking for help with an exterior repair? Ask what is causing the problem and how the proposed work will address it.
Story 04 · Roof replacement
A steep roof and clear communication
Nick C. described a substantial roofing project: a very steep roof with three layers of shingles requiring removal.
Nick expected the work to take at least a week but reported that the replacement was completed in two and a half days. The detailed quote and clear points of contact also stood out in the review.
“All texts and emails were answered that day or if after business hours the next morning.”
— Nick C.
For Nick, being able to reach the right person and get answers was an important part of the experience.
For your own project
Planning a roof replacement? Ask about the expected schedule, who will provide updates, and how changes will be communicated.
Story 05 · Eavestroughs & downspouts
Gutters fitted around the homeowner’s needs
Michel H’s gutter project included custom downpipes connected to an existing rain barrel. During the estimating process, Jordan also checked the shingles and advised that replacement wasn’t necessary.
Michel described an informative crew that finished within the estimated timeline. They even helped move a truck with a dead battery out of the work area.
“Nice clean finished project, no trampled flowers, no surprises.”
— Michel H.
For your own project
Updating your eavestroughs and downspouts? Point out rain barrels, garden beds, walkways, and other details you’d like considered when planning the work.
What have you noticed around your home?
Whether you’re dealing with cold rooms, an exterior water problem, or siding and roofing that need attention, start by explaining what you’ve noticed.
Request an estimate from Above All to discuss your concerns, ask questions, and explore the next step for your home.
Also see our reviews and project gallery.
